Term and Conditions

Welcome to Diy Creations Shop! These Terms and Conditions govern your use of our website and services. By accessing our website and making a purchase, you agree to be bound by these terms. Please read them carefully.

1. Introduction

Diy Creations Shop (“we,” “us,” or “our”) operates the website diycreations-shop.com, offering unique, handcrafted products that inspire creativity. Our products include accessories, apparel, home goods, and other creative items as listed on our website.

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Use the website only for lawful purposes
• Not attempt to undermine the security or integrity of our systems
• Not use the website to transmit any viruses or malicious code
• Be responsible for maintaining the confidentiality of your account credentials
• Be at least 18 years of age or have parental consent to make purchases

3. Products and Services Description

We specialize in handcrafted, creative products including but not limited to:

• Accessories and apparel
• Home goods and decor items
• Candles, incense holders, and air fresheners
• Creative supplies like coloring books and games
• Drinkware and personal items

We strive to accurately represent our products through descriptions and images on our website. However, please note that slight variations may occur as many items are handmade.

4. Order and Payment Terms

4.1 Placing Orders

When you place an order, you are making an offer to purchase products under these Terms. We reserve the right to accept or decline your order for any reason.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. Your payment information is encrypted and handled by trusted payment processors.

4.3 Pricing and Taxes

All prices are listed in US dollars. You are responsible for any customs duties, taxes, or other fees imposed by your country’s import regulations.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days after payment confirmation. Processing may take slightly longer during holidays or promotional periods.

5.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx, estimated delivery 10-15 business days after shipment
• Free Shipping: Available on orders over $50 via EMS, estimated delivery 15-25 business days after shipment

5.3 Delivery Areas

We ship worldwide but are unable to deliver to parts of Asia and some remote regions. You are responsible for ensuring your location is serviceable before placing an order.

5.4 Delivery Issues

While we make every effort to ensure timely delivery, we are not responsible for delays caused by carriers, weather, customs processing, or other factors beyond our control.

6. Returns and Exchanges

6.1 Return Policy

We accept returns and exchanges within 15 days of receipt. To be eligible, items must be unused, in original condition, and in original packaging.

6.2 Non-Returnable Items

The following items cannot be returned or exchanged:

• Air fresheners
• Ashtrays
• Incense holders
• All clearance sale items
• Personalized or custom-made items (unless damaged or defective)

6.3 Return Process

To initiate a return or exchange:

1. Contact us within 15 days of receiving your order at [email protected] with your order number and reason for return
2. Wait for approval and return authorization number
3. Securely package the item(s) and ship to our return address
4. After inspection, we will process your refund or exchange within 3-5 business days

6.4 Refunds

Refunds are issued to the original payment method. Please allow:

• 5-10 business days for credit/debit card refunds
• 3-5 business days for PayPal refunds

Original shipping costs are non-refundable unless the return results from our error.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Diy Creations Shop or our content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

8. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data.

9. Limitation of Liability

Diy Creations Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• Your use or inability to use our website or services
• Any products purchased through our website
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on our website

Our maximum liability to you for any claim related to these Terms or your use of our website shall not exceed the amount you paid for the product(s) in question.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified Terms.

12. Contact Information